| by Kenneth Chase | 20 comments

Airbnb vs. Homeaway/VRBO: Which One Should You List Your Property On? BOTH!


hello hello youtube this is richard founder of short-term rental secrets .com and Airbnb super host. I named this channel short-term rental secrets because the same techniques and tools and methodology that I apply on Airbnb personally I also apply on home away which is the founder of VRBO and they do basically the same thing so I list on multiple sites I encourage you to as well and now let’s get into some of the things about VRBO in particular so VRBO stands for vacation rentals by owner and was launched in 1995 some twenty plus years ago and almost 15 or 20 years before Airbnb so they were definitely the first mover and they created this whole category you will of Home Sharing although nobody called it Home Sharing back then it tended to be much more second home or vacation home so people that had a spare place that they weren’t really using they might go ahead and rent it out for the week or something like that during spring break and that was a basic origin of VRBO so true to its origin it tends to do real well in second vacation home type locations and that’s largely because people are going there and used to renting so if you think about it if your family’s gone to the same place and wherever colorado to ski every single winter and you always rented a home on VRBO that’s the natural place where whoever is booking the trip is going to go to first now in many cases those exact same homes are on Airbnb and that’s the case for me but the newer generation that maybe never got started on VRBO might look on Airbnb and that’s why you want to list it there but if you’re appealing to people to come every single year and they’ve been doing so for a period of time chances are they’re going to be stuck in the routine of going to VRBO so my personal experience both as a guest end of the host I tend to like the user experience more on Airbnb and I think that’s probably the big thing that Airbnb does better it’s got a better user experience it’s a little slicker it’s got better video and the layout is better home away which is the parent of VRBO doesn’t do that quite as well they also have very different business model insofar as Airbnb charges a small percentage of the fee to the host and the guest VRBO also charges the guest of booking fee but they charge the host a flat rate they just move to that I think it’s 499 dollars for a year of listings whether you get zero bookings or a thousand bookings so if you’re not going to list a lot maybe that $500 annual fee is a deterrent and you can’t do it but conversely if you’re going to list and book a lot that could actually be really cheap relative to Airbnb the other thing about Airbnb versus VRBO or harmless we’ve got on Airbnb by design you’re sort of part of a community and what I mean by that is you’re expected to leave a review both the guest is going to leave a review as is the host and both parties know that going into it I still encourage you to ask for and ask for a five-star review but it’s pretty much sort of like understood that that happens on VRBO and HomeAway that’s not the case the review isn’t really part of the culture of the site and so as a consequence I probably get half the number of reviews on my properties and I also review about half the guests so I know home away in VRBO or addressing it they’re encouraging people and now I get emails reminding me hey you can review your guests but since it’s not part of that fabric or the culture even I don’t do it as much as I should and I really need to improve on I think the best practice for any post is doing a search for income is to list on multiple sites I personally use Airbnb I use home away which again is the parent of VRBO I’m looking at another one called booking .com which I understand is really serious for people that really want to do this a lot but the future is incredibly bright in fact Expedia the travel platform just bought home away last year for 3.9 billion dollars and if you fast-forward and think about what that means in all likelihood when you go to search Expedia for your flight and hotel in addition to being you know shown the Marriott and the Hilton and so on you’re probably going to start seeing VRBO listings on that Expedia page for you to consider so you definitely want to get started you want 5-star reviews you want as many of them as possible because if you were Expedia who would you show the brand new person with no listings and no stars and no trust or if you’re competing with the Hilton I’d rather show Richard the host with you know 37 five-star reviews so in the future there’s plenty of opportunity for multiple platforms to work and when you want to be on as many of them as possible I’m not brand loyal and you shouldn’t be either again I created this channel called short-term rental secrets not Airbnb secrets not VRBO secrets I don’t really care where the guest comes as long as they’re good quality people and they can take care of my place and they paid me the right amount so the goal of this channel is to have you increase the number of nights that you rent to whatever your desired number is and increase the amount that you get average nightly revenue in your pockets so don’t be brand loyal experiment it could be that there’s something in your little neck of the woods in England that owns that space keep your eyes open try anything again it’s a business so experiment in the meantime go ahead and leave your feedback in comments I really appreciate your time and interest like this video and subscribe because our goal here at short-term rental secrets is to make you a better host and put more money in your pocket thanks so much and have a great day thank you

20 Comments

Curlyy

Apr 4, 2018, 5:42 pm Reply

Let's say I get 20% commission on every booking. VRBO doesn't charge any commission but Airbnb does (10%?) So for every Airbnb booking I get, I'd only be getting 10% commission. Is that worth it?

Laurie McDaniel

Apr 4, 2018, 2:20 pm Reply

great video (except the music.) thank you and yes I subscribed

Tripz Vacation Rentals

Apr 4, 2018, 11:51 pm Reply

Check out Tripz.com to list your vacation rentals! A true subscription model that ensures you always have direct communication with guests and control the booking process from the first point of contact.

John

Jun 6, 2018, 4:48 am Reply

I've been advertising my properties on HomeAway for over 13 years… they sold the company to Expedia and now do charge the host a fee and guest fee as well as an annual fee. They say it will give them more $ to invest in promoting vacation properties. I've also attended their annual event… before they sold I was also called multiple times and asked for my input (I'm sure many others were called as well) and many of my ideas were implemented. I'd be on a call with their engineers and marketing staff, ask my opinion and suggestions. I've been renting vacation rental properties for more than 30 years… remember CyberRentals.com? They were the first… bought up by HomeAway, just like VRBO was and so many more… I never used Airbnb until maybe 2 years ago because they wouldn't allow a guest to call me and ask questions but as soon as HomeAway did the same thing… my exclusive loyalty was lost…. the original owner who promised to never sell out did so, sadly, for his right price….all of our ideas made VRBO/HomeAway what is was… I'm not particularly interested in Online Travel Companies who sell out and no longer believe in a win-win partnership in the vacation home industry… they will sink in the longer run… flawed model.. vacationers like to talk to people, especially when it's not some big hotel they can easily find on their own.

Vallarta Reservations

Jun 6, 2018, 8:43 pm Reply

have you used google adwords to rank our listing higher?

Emma Suarez

Jun 6, 2018, 2:17 pm Reply

M e e n c a n t a : D

Francine Burns

Aug 8, 2018, 9:35 pm Reply

Thanks for the comparison of VRBO and Airbnb. I have only been listing with VRBO/HomeAway, but I will now check into Airbnb as well. I appreciate the encouragement to do so!

Kea Michelle

Aug 8, 2018, 2:01 pm Reply

Please hurry up with that video on sync calanders!! 🙂 xx

The Truth

Oct 10, 2018, 2:07 am Reply

In my opinion, Airbnb is more pro-guest and HomeAway pro-owner. For example: after huricane Maria hit PR, I had to cancell a few reservations. My property suffered significant damage being beachfront. HA was open to omit the cancellations but Airbnb did not care. Suspended my account for 6 months and still to this day hold it against superhost rating which I meet all but cancellations criteria for those 3 months after the storm.

Thankfully, HA did the right thing and as a consequence most reservations thereafter have been on HA and I'm rated #1 in the area.

That's why I prefer HA even if is more expensive to the owner.

The Truth

Oct 10, 2018, 2:09 am Reply

BTW Richard, great channel and have been learning a lot. Already have a list of things to improve. I'm in the process of buying a second property but is a challenge to manage in PR from Seattle.

lime time

Jan 1, 2019, 5:32 pm Reply

#homeaway # stayaway . We had an horrible experience. We booked in Kihei Kia NAni in Maui for what we thought was $265, it showed up as $856 our credit card. After going back and forth and trying to cancel we had no chance. Owner has full protection customer zero protection. It still ended up costing us to $560! We can’t even leave a review, they make it hard to leave a review, we have looked for a way to provide review on the app and can’t find it. The owner left a negative review, we really don’t care. That was the first and last time we are using the app and we will tell everyone willing to listen.

Alex G

Mar 3, 2019, 3:31 pm Reply

I am a new subscriber to your channel and you give OUTSTANDING information and extremely helpful and practical tips. Thank you very much! I have a question to ask, what is the ballpark rate of occupancy in a typical year for a 4/3 rental property (with a pool) in the Orlando Florida area? Thank you again for your answer, awesome channel 👍👍

Frederik Post CLD

May 5, 2019, 8:57 pm Reply

The music bro… drove me crazy. The rest…good tips. Thanks.

Leo/Yolanda Wattel

May 5, 2019, 12:10 am Reply

When I did the research on AirBNB , they said guests are always right. So I'm not keen on the idea of guests vandalizing a property and the owners get the blame and have to pay the bill. That is the sole reason I will not advertise with them.

Emanuel Magalhães Fróes

May 5, 2019, 7:55 pm Reply

My renter gives autorization for i rent one room of the house, princippally for musicians. For this propose , wich listing site do you suggest? I am disapointed wit AirBnb exatly because it overweight false accusations of hatefull guests. For example one that thought i am responsible for the car their friends ( third party booking) lost! I take that as a positive thing, now i can find a better site I hope.

Charlene Finnelly

May 5, 2019, 11:42 pm Reply

VRBO also charges a % to the host plus we pay the annual fee. I'm not happy with VRBO because of this.

Meraki Holiday Homes

May 5, 2019, 6:55 am Reply

Very helpful tips. Keep sharing such useful information.

Omar Aziz

Jul 7, 2019, 7:48 pm Reply

Appreciate your concise, no nonsense approach to informing about important topics. no fluff, all substance. Keep up the great work!

Sara Goodrich

Aug 8, 2019, 4:53 pm Reply

What is your approach to letting guests book for extended stays? In Florida, renters have tenant rights after 30 days. It would be nice to have longer renters, but I don't want to worry about an unfortunate situation when someone refuses to leave, which we have actually experienced before, outside of AIR BNB. Is it possible to create a contract for renters staying longer than 30 days? Or is this still not enough? Thanks for the great video!

Alejandro Hector Reyes

Sep 9, 2019, 12:44 pm Reply

Using this for my report on Airbnb, all the way from the Philippines. Thanks for the helpful video!

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